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Take a transit survey
Annual International Bus Benchmarking Group (IBBG) survey
King County Metro Transit and fourteen other transit agencies from around the world are conducting a survey, and all Metro riders are invited to participate.
~ English https://www.surveymonkey.co.uk/r/IBBG-KingCounty-English
~ Spanish https://www.surveymonkey.co.uk/r/IBBG-KingCounty-Espanol
~ Chinese https://www.surveymonkey.co.uk/r/IBBG-KingCounty-Chinese
This survey is open until May 9.
Ride transit to vaccination sites
Metro provides transportation options to vaccination sites at Lumen Field and elsewhere.
Transit options include flexible services that have expanded their destinations from rail stations and transit hubs to also serve vaccination sites.
There is a wide range of reduced fares for senior and youth, and for customers with lower incomes or disabilities. Customers with very low incomes may be eligible for a fully-subsidized ORCA LIFT card. Visit the Fares & ORCA page for information.
Metro continues to welcome Seattle Public School students back to in-person learning
Stay safe and physically distant, wear a mask, use your ORCA card and check out these tips for riding Metro.
- Wear a mask at all times while riding on transit.
- Stay home if you are sick.
- Stay physically distanced from others.
- Observe and abide by posted directions, signs and decals.
Watch for new or changing information.
Transit trip updates
For the scheduled (‘s’) or predicted departure times, and other information about transit service at your stop,
Transit service may be interrupted by weather, events or activities
In areas where there are crowds, traffic, weather or events disrupting normal travel patterns, transit riders are advised to be aware of conditions in their immediate area, such as street closures or detours.
Be prepared for delays, or to make revisions to travel plans, such as using a different bus stop, depending on specific circumstances. Be prepared for unexpectedly revised traffic or routing, and for delays in transit service. Transit riders are encouraged to know the alternate routes or stops that may be near their starting points and destinations.
Depending on the time and the nature of such events, Metro may not be able to provide real-time information or service updates via email or text. Event start and end times and other details may be subject to change.
Know before you go
During events that disrupt transit service, online or real time customer information planning tools and third-party apps may not be accurate and may not reflect temporary schedule changes.
Even during disruptive weather or other events, these systems may still provide useful information, such as maps and bus stop information.
- Check the status of a trip by using ‘Next Departures’ in Metro’s Trip Planner,
or Text for Departures by texting your stop ID to 62550.
- Riders can contact Metro Customer Information at 206-553-3000 Monday through
Friday, 6 AM-8 PM for transit information, and from 8:00 AM to 5:00 PM to make a
comment, or for assistance with ORCA.
- Visit us on the web any time to use our comment form.
- Sound Transit’s Link and Sounder rail services and some ST Express bus routes may
also be affected. Transferring riders should check Sound Transit’s service alerts.
- For non-transit traffic or other local updates, check media sources, follow
Thank you for riding and for using Metro’s services. Be safe.
We are here weekdays from 6-9 AM and 3-7 PM to help keep an Eye on your Metro Commute.